Under Care) trains domestic workers on the availability of healthier cleaning products such as the French brand Briochin and how to use them. We talk to Arthur Puissant and Olivier Stauff about how they achieve this.e constantly worry about the pollution in the air and water, but have you given any thought to the pollution in your home? A large part of this comes from the chemical ingredients in cleaning products, and when coupled with their extensive use by hired domestic help, can lead to a sickly household. But this French-style housekeeping service wants to change that. Minute Care (formerly known as
你是否常常担心空气和水污染，在家里装了空气净化器和净水器，但你有考虑过你家本身的污染吗？家中的污染很大一部分来源于清洁产品残余，尤其是请阿姨来家里打扫时大量使用清洁剂危害就更大了。有一家法式家政服务公司决心改变这个局面。Minute Care（原名Under Care）训练家政工作人员使用更健康环保的清洁产品，比如法国品牌Briochin。我们有幸采访到了Arthur Puissant和Olivier Stauff，和他们谈谈他们的家政理念。
Tell us about Minute Care and Briochin.
Arthur: Since 2010, Minute Care has been training housekeepers in France. More than 3,500 housekeepers have joined one of our programs, and these professionals now spend more than 150,000 hours a year cleaning, ironing, or cooking for our customers. We’ve been in Shanghai since 2017, and we have two options for our customers: either providing them with an experienced and “Minute Care-certified” ayi, or to directly train their ayi in our programs.
Arthur: 从2010年起，Minute Care就开始在法国培训家政工作人员了。超过3,500名家政人员参加了我们的一个项目，这些专业人员每年工作超过150,000个小时为我们的顾客提供清洁、熨烫和烹饪服务。2017年我们将业务拓展到了上海，我们向顾客提供两种服务：可以提供有经验的、经过Minute Care认证的阿姨，也可以帮助培训他们已经有的阿姨。
Olivier: Briochin started in 1919 with the linseed soap solid detergent. This product quickly became popular especially among factories and hospitals as it cleaned thoroughly while respecting the health of workers and patients. The principle of ‘simple and natural rather than complicated and chemical’ has been our motto since then, and we never compromise on this. Our product range covers all needs, from kitchen to bathroom, and also floor and laundry. We use traditional recipes with natural ingredients such as Marseille soap, bicarbonate, or linseed oil soap.
Why did you bring this service in China?
A: The objective of Minute Care is to empower our key partners: the ayis. Upon arrival in China, I discovered that although ayis are motivated and want to do well, they are often not trained and thus are not very highly regarded. This observation propelled me to implement our well-established experience and expertise in the industry in order to offer a good service to our local clients. We’ve developed a Housekeeper Guide that consists of a rigorous and precise methodology covering aspects from time organization to the right and healthy way of using cleaning products.
A: Minute Care的目标是赋予我们重要的合作伙伴——阿姨们更多的力量。我来到中国以后，发现虽然阿姨们都很有干劲，也想做得更好，但他们往往没有经过良好的训练，工作也不受人尊重。这种现象让我决心用我们的经验为行业里的顾客提供更好的服务。我们撰写了一本家政指南，里面事无巨细详细覆盖了家政工作的方方面面，从时间管理到如何使用安全健康的清洁产品等。
O: Having lived in China for 15 years, I became increasingly aware of my Chinese friends having higher expectations in regards to the quality of their environment, particularly the safety of the products being used. In many aspects, they are even more knowledgeable and demanding than our French customers. Our traditional Briochin products are ECOCERT certified (a European natural origin certification) and they reduce pollution in house, compared to chemical detergents.
You’ll be sharing a booth at the upcoming Expat Show. Why?
A: In our service, a major point is to educate our ayis about the use of natural and healthy cleaning products. For instance we recommend the use of Marseille soap to degrease, clean, and gloss a wooden floor in a very efficient and much healthier way than with standard chemical products. Briochin, a brand we’ve known for a while in France, is the obvious partner for us.
O: Taking care of your home requires not only using the right product, but also using them the right way, which requires rigorous and professional work. With Minute Care-trained employees, we know that our products will be used the correct way.
O: 要保持家里干净不仅仅是要选用对的清洁产品，更要正确地使用这些产品，专业的知识是必不可少的。Minute Care训练的家政人员都能正确地使用清洁产品。
Why should someone pay for French-style house care?
O: While our detergents are premium quality products, we are using simple and concentrated formulas, making the use of our products quite inexpensive in regards to their performance. For instance, our 500-millimeter hand and dish washing soap offers 220 doses, and the new version of our three-liter laundry detergent will allow for up to 60 washes. Our black soap has also been voted best cleaning product by French consumer report UFC Que Choisir and our kitchen cleaner has been a best seller for years to professional kitchens thanks to its degreasing performance.
O: 我们的产品质量过硬，使用简单高效的配方，非常耐用，因此价格便宜。比如说，500毫升的洗洁精可以使用220次，而新出的3升装洗衣液则可以洗60桶衣服。我们的黑皂还被法国消费者报告UFC Que Choisir评为最优秀的清洁产品。我们的厨房清洁剂能够高效去除油污，多年一直占据畅销榜首，广受专业厨房好评。
A: A 70-square-meter apartment doesn’t need a three-hour daily clean from an ayi. Instead, rigorous and detailed work twice a week will be more effective. Our strategy is to work efficiently and in a shorter time period, with less paid hours.
Minute Care and Briochin will be at booth No.4 during the Expatshow fair from September 21 to 23. Visit them for a Briochin Minute Care special offer, and scan the QR code below with WeChat to find out more.
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